This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi,
I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?
Thanks for your help.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please, we need this in our company. Our support mail is a shared mail folder, and now it is collapsed and hidden...
Hi,
I've found in the newer Outlook you can add the inbox by using the Add Favourite option at the bottom of the faviourites list however I don't think it works well. I've added two of our shared emails into my favourites but I can't add the "inbox" where as in the old version it was as simple as drag and drop.
Sadly, I'll be going back to the classic version and may try again in a later iteration.
Hope this helps anyone out there...
Same issue here, a dealbreaker for the new version.
Same. This is a must-have, and a deal breaker for the New Outlook
I have the same problem and a big issue when monitoring multiple mailboxes. Needs priority!!