Add folder from a shared mailbox to favorites

Totaly ridiculous that this function was not there from the start. It's a basic one.

This affects about 80% of the tenants/customer that we have as partners.

Look at this published today: https://www.microsoft.com/it-it/microsoft-365/roadmap?filters=&searchterms=164199

I'm just here to add my voice to the chorus of people requesting that this basic feature be added. This is vital for my and my companies workflow.

For the time being I will need to go back to the classic version.

Otherwise, the new version is great.

Actually... I needed to edit this because yet ANOTHER basic feature is gone. You can't empty the deleted items folder of shared mailboxes either. There is no option to do so when you right click.

Possible bandaid?

Create a subfolder in the main email account you use, start it with AA-"name" so that it appears at the top of the folder list in favorites.

Then go to the email account you want emails forwarded from, set up a rule that all emails get forwarded to the main account. Then in the main account set up a rule that all emails from the other account get moved to this new subfolder you created.

You can move the subfolders up into Favorites this way and make it "look" like another inbox folder.

Hope this makes sense, because it's working for me. You don't have full functionality of the account but at least you can monitor all new emails from multiple accounts this way

We are experiencing the same difficulties on the Outlook App as many other people who have replied. The nility to add shared mailbox inboxes to favouties is very important due to the number of shared inboxes we use and the nuber of subfolders each inbox uses.

The all shared mailboxes are now positioned at the very bottom as a sub-folder called "shared with me". This means scrolling down a long way when all the mailbos subfolders are open, and it can be very disoriantating. The section doesn't stand out in a way that helps the user identify it quickly and easily and work from it as an inbox in it's own right. The web version is visually better, in this respect. I have attached two images which show the difference.

The other issues I am having are:

• The ability to create rules within shared mailboxes.
• The ability to auto-assign signatures and "from" email addresses from shared mailboxes, as replies always defaults to the user email rather than the mailbox email.

Any help with the above would be greatly appreciated