Add folder from a shared mailbox to favorites

Anonymous
2023-04-21T10:37:21+00:00

Hi,

I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?

Thanks for your help.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-05-04T13:07:02+00:00

    Same issue. This definitely needs to be added to the "new" Outlook.

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  2. Anonymous
    2023-05-04T17:59:23+00:00

    We also have the same issue. We use the Favorites to see when shared mailboxes have new messages since they do not come up in the notification area.

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  3. Anonymous
    2023-05-11T11:10:22+00:00

    Same issue.

    I need to monitor the Inbox for several shared mailboxes and adding the Inbox for each shared mailbox to my favourites was a great feature.

    Not having this feature would mean trawling through email folders, expanding each mailbox, just to see if there are any emails that are urgent.

    For now I will need to go back to previous version and cannot use the new version.

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  4. Anonymous
    2023-05-17T02:47:06+00:00

    Same here. Need to be able to add shared mailbox folders to favorites. Example we have a shared mailbox for Support. The team has several users that work out of the mailbox. Each user has a subfolder with their name. Emails are moved to the respective user's subfolder to work on the request. They used to be able to add those subfolders to their favorites. Now they have to scroll thru several dozen lines to get to their folder to see if they have work to do. Currently favorites are only for your personal mailbox.

    Current Outlook desktop I can take any add them to Favorites. This is a must have feature.

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  5. Anonymous
    2023-05-19T15:53:58+00:00

    I agree. Please, please make sure this feature is considered. I have serval mailboxes that I look at and being able to see them all in my favorites really helps. This has caused me to revert back to the old version.

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