Outlook stuck on synchronizing folders

Wow! This really helped. These two links also contributed to getting my email straightened out after a new system build.

All of the syncing of my multiple folders took a couple of days, but at least now things are working. Cleaning out unneeded emails from the folders also helped speed things up a bit.

https://answers.microsoft.com/en-us/outlook_com/forum/all/why-does-outlook-365-keep-displaying-synchronizing/d3c1ccc2-f124-4c3b-b16b-8d39f05a21ad https://answers.microsoft.com/en-us/outlook_com/forum/all/why-does-outlook-365-keep-displaying-synchronizing/d3c1ccc2-f124-4c3b-b16b-8d39f05a21ad

Katherine,

Thank you for the direction - finally my Outlook functions again without being stuck synchronizing indefinitely - I wasn't even getting my emails sent or received because of overburdening Outlook!

I have this follow up questions so that I understand the consequences of the changes you suggested I make. Now that the changes are made, does this mean that the folders that were automatically generated by my Gmail account will not be synchronized going forward? I use these folders to organize emails that come from my gmail account, and I had assumed that Outlook was tied up trying to synchronize with Gmail all this time. Now the problem is solved, but I am curious if those folders will stay up to date with the changes made.

Thank you!

Nadia

That didn't work. It just started doing this yesterday. I tried your fix and now it is hung up on the "Synchronizing" and "Check inbox for new mail."

Help, please.

How do I run a send & receive test?

Thank you!! I was desperate after a recent update totally messed up the syncing. I tried everything I could think of and last night found this thread. It worked!!! Thank you!!!