Paste function no longer works in Outlook email (web version)

Anonymous
2022-10-18T08:13:22+00:00

Hi,

I've been using copy and paste frequently in my work Outlook account for almost two years without any issues.

The other day I found I could no longer paste text into the email body. It doesn't matter where it's from, and copy works fine, just not paste.

What happened just prior to this was a window popped up saying something about allow or block pasting from clipboard, but I didn't read it properly and clicked block, and suddenly it wouldn't let me paste anything (unsurprisingly... just I'd never seen that pop-up before so it caught me off guard and I didn't know if it was genuine)

Anyway, I closed the app and reopened it and tried again. This time the pop-up appeared again and I clicked 'allow' and thought it was all fine.

It still wouldn't allow me to paste, so I closed the app again, reopened it, and it was working, which it continued to do all day.

The next day (yesterday) I opened it as usual, no pop-up, but it wouldn't let me paste. Now if I click on paste, the options box just hangs there and doesn't disappear, and it still won't let me paste.

The only thing I can think is there was an update the other day and I wonder if there's a bug in the new version.

Does anyone know how I can revert to a prior version perhaps? I really need this function for work, it's disabling without it.

Many thanks.

ETA: I've just tried using ctrl+shift+v and that allows me to paste. So this is something to do with Outlook itself I think. But I have a workaround for the time being, if that helps anyone with the same issue.

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2023-05-05T22:26:46+00:00

    I found the Control-Shift-V to be a good work around but I'm wondering if anyone at Microsoft monitors these boards. With so many people complaining about this, why isn't it fixed by now?!

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  2. Anonymous
    2023-05-05T09:25:12+00:00

    I have same problem with outlook using firefox. The copy paste into the body of an email simply offers me to change the font or size, colour etc... it will not paste.

    I can paste into the email to line, and the subject line, but not the body of the email. This is

    a new issue to me, in recent days..I use windows 10. Ctrl V works as a workaround.

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  3. Anonymous
    2023-04-28T01:11:13+00:00

    Thank you v much..byt when I click on the pad lock on Firefox I do not get what you get: I get this:

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  4. Anonymous
    2023-04-26T22:44:02+00:00

    Go to your browser settings. Search for pop-ups. (Site Settings in Chrome).

    Look at recent activity. Select outlook.office.com and reset permissions.

    Go back to outlook and try to paste. When the pop-up appears, select allow and refresh the page.

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  5. Anonymous
    2023-04-26T19:09:23+00:00

    Thanks, this worked for me!

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