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Hi,
I've been using copy and paste frequently in my work Outlook account for almost two years without any issues.
The other day I found I could no longer paste text into the email body. It doesn't matter where it's from, and copy works fine, just not paste.
What happened just prior to this was a window popped up saying something about allow or block pasting from clipboard, but I didn't read it properly and clicked block, and suddenly it wouldn't let me paste anything (unsurprisingly... just I'd never seen that pop-up before so it caught me off guard and I didn't know if it was genuine)
Anyway, I closed the app and reopened it and tried again. This time the pop-up appeared again and I clicked 'allow' and thought it was all fine.
It still wouldn't allow me to paste, so I closed the app again, reopened it, and it was working, which it continued to do all day.
The next day (yesterday) I opened it as usual, no pop-up, but it wouldn't let me paste. Now if I click on paste, the options box just hangs there and doesn't disappear, and it still won't let me paste.
The only thing I can think is there was an update the other day and I wonder if there's a bug in the new version.
Does anyone know how I can revert to a prior version perhaps? I really need this function for work, it's disabling without it.
Many thanks.
ETA: I've just tried using ctrl+shift+v and that allows me to paste. So this is something to do with Outlook itself I think. But I have a workaround for the time being, if that helps anyone with the same issue.
Sending, receiving, and organizing email in Outlook on the web for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
After making any changes - like allow clipboard permissions - try refreshing your outlook email.
It didn't work for me until I refreshed it.
This just happened to me today. It's a Chrome issue...at least in my case. I went to Chrome's settings-->Privacy and security, then scrolled down to clipboard and changed blocked to allow.
Experiencing the same issue, happened -- quite literally -- overnight.
Using Outlook on web.
Neither Ctrl + V or Ctrl + Shift + V work.
Allowing Clipboard permissions did not work (it was always allowed)
Logging off and on does not work.
Only using Outlook via InPrivate browsing seems to work.
Unbelievable this is a thing. If Outlook wasn't specified by my employer...
I have reported this several times to Microsoft and they don't seem to understand it is a widespread problem. I have found a few workarounds but they aren't the same as before when it actually worked correctly.
3.Or try clearing the cache in the browser and restarting.
Periodically one or more of these workarounds fix it for awhile, but something will happen so it doesn't work and I have to retry. I have been using Outlook web for years and it worked perfectly until a year or so ago. You don't realize how often you use this feature until it doesn't work. Come on Microsoft, fix this already!
How are people supposed to figure out which version of Outlook they're using? I just use the same Hotmail I've used practically since it began, through all the so-called improvements and arbitrary changes in appearance.