What happened to Next Item/Previous Item arrows in Outlook 365 for Mac?

Anonymous
2022-06-17T17:09:42+00:00

My Outlook 365 for Mac recently updated. Previously, when I opened an e-mail message, there were up and down arrows in the upper right that I could use to go to the previous or next message without returning to the Inbox and list of emails. Now, those arrows have disappeared. No similar buttons or arrows are in the ribbon that's now at the top of the screen and I don't find them as options when trying to Customize the ribbon, even though there would be room for additional buttons. (See below.) I also haven't been able to find keyboard shortcuts that would let me go to the next or previous message without returning first to the Inbox.

Thanks for any help with this!

--Eric

= = = =

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2022-06-26T20:14:41+00:00

    This works but they need to put the arrows back. How do we get them to do that?

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  2. Anonymous
    2022-06-26T18:57:53+00:00

    I have the same problem. There no longer are Next and Previous arrows shown. Not having them is very inconvenient and time-consuming.

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  3. Anonymous
    2022-06-26T16:06:33+00:00

    I started having the same issue on June 23, 2020. The next/previous arrows are no longer present when reading an email. I have tried with the latest versions of Microsoft Edge (Version 103.0.1264.37), Google Chrome (Version 103.0.5060.53) and Outlook PWA. The issue seems to be on specific accounts only as my other outlook.com account still has the arrows in the top right hand corner.

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  4. Anonymous
    2022-06-26T12:08:09+00:00

    Ctrl . (period) does not move me to next email when using Windows 10 and Chrome.

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  5. Anonymous
    2022-06-26T06:54:16+00:00

    Have same issues but not using mac. Disappeared from my desktop - windows and now from laptop.

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