What happened to Next Item/Previous Item arrows in Outlook 365 for Mac?

Anonymous
2022-06-17T17:09:42+00:00

My Outlook 365 for Mac recently updated. Previously, when I opened an e-mail message, there were up and down arrows in the upper right that I could use to go to the previous or next message without returning to the Inbox and list of emails. Now, those arrows have disappeared. No similar buttons or arrows are in the ribbon that's now at the top of the screen and I don't find them as options when trying to Customize the ribbon, even though there would be room for additional buttons. (See below.) I also haven't been able to find keyboard shortcuts that would let me go to the next or previous message without returning first to the Inbox.

Thanks for any help with this!

--Eric

= = = =

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2022-06-27T22:57:55+00:00

    I am now using "CTRL+. (period)" and "CTRL+, (comma) " to move to next and go back to previous (default keyboard shortcuts).

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  2. Anonymous
    2022-07-02T00:06:28+00:00

    Not for me using Outlook

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  3. Anonymous
    2022-07-01T12:17:13+00:00

    Not me!

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  4. Anonymous
    2022-06-26T09:40:16+00:00

    I also NEED and want the arrows back. I use Chrome (also Edge which I hate) in Windows 11.

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  5. Anonymous
    2022-06-26T14:50:55+00:00

    Control , (comma) worked for me in Windows 10 and Chrome. But Microsoft still needs to reinstate the arrows.

    Also, I've gotten scores of replies to my original post (or actually, a reply that I was having the same issue as Eric). Eric and I don't need to hear about how other people are having this issue. MICROSOFT needs to hear about it.

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