Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
I am experiencing the same issue.
What happened to Next Item/Previous Item arrows in Outlook 365 for Mac?
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Anonymous
My Outlook 365 for Mac recently updated. Previously, when I opened an e-mail message, there were up and down arrows in the upper right that I could use to go to the previous or next message without returning to the Inbox and list of emails. Now, those arrows have disappeared. No similar buttons or arrows are in the ribbon that's now at the top of the screen and I don't find them as options when trying to Customize the ribbon, even though there would be room for additional buttons. (See below.) I also haven't been able to find keyboard shortcuts that would let me go to the next or previous message without returning first to the Inbox.
Thanks for any help with this!
--Eric
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Outlook | MacOS | Legacy Outlook for Mac | For home
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121 answers
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Anonymous
2022-06-25T18:40:04+00:00 -
Anonymous
2022-06-17T20:39:20+00:00 Dear Eric
Good day and thank you for posting in Microsoft Community.
Per your description the image you shared I see you're using Outlook on the web, please let me know what browser you're accessing Outlook from? This seems to have appeared after the update as I have noticed other customers experiencing the same, please allow me to consult further regarding this.
In the meantime to check for possible keyboard shortcuts please navigate to settings> view all Outlook settings> general> accessibility, then click on the highlighted area in the image below to view the shortcuts to move forward and backwards when reading mail.
Your cooperation and understanding is highly appreciated.
Sincerely,
Momo Kamboni | Microsoft Community Moderator
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Anonymous
2022-06-28T14:11:35+00:00 Microsoft Removing the navigation arrows in Microsoft Outlook (Hotmail) was a huge mistake. Needs to be rectified ASAP. #WhosIdeaWasThis #BadDecisionMaking #MicrosoftKilledConvenience
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Anonymous
2022-06-26T12:02:32+00:00 Your tip could also include a second tip: Control (comma), moves to the previous email.
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Anonymous
2022-06-26T11:45:59+00:00 I also receive approximately 100 emails a day and need the next item/previous item arrows to process them as quickly as possible.