What happened to Next Item/Previous Item arrows in Outlook 365 for Mac?

Anonymous
2022-06-17T17:09:42+00:00

My Outlook 365 for Mac recently updated. Previously, when I opened an e-mail message, there were up and down arrows in the upper right that I could use to go to the previous or next message without returning to the Inbox and list of emails. Now, those arrows have disappeared. No similar buttons or arrows are in the ribbon that's now at the top of the screen and I don't find them as options when trying to Customize the ribbon, even though there would be room for additional buttons. (See below.) I also haven't been able to find keyboard shortcuts that would let me go to the next or previous message without returning first to the Inbox.

Thanks for any help with this!

--Eric

= = = =

Outlook | MacOS | Legacy Outlook for Mac | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

121 answers

Sort by: Most helpful
  1. Anonymous
    2022-06-25T19:51:15+00:00

    My Firefox and Outlook settings page doesn't look like that so I am unable to try your "fix"

    The arrows are still missing

    Just a tip: In firefox at least Control (period). advances to the next email

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-06-25T21:08:50+00:00

    PLEASE FIX THIS!!! This was one of the dumbest upgrades ever! I received approximately 250 emails a day and I have to navigate quickly. Please fix this!

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-06-25T14:37:57+00:00

    Replying to report the same issue for myself and a friend, both using the Chrome browser on Windows 10—please restore the arrows!

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2022-06-25T14:34:14+00:00

    Same issue.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2022-06-27T15:58:36+00:00

    I just saw the post that this is some new "feature" in Outlook. No one who uses Outlook from a browser would tolerate the lack of the ability to move from email to email without going back to the Inbox every time over and over again. Please restore this "feature" which every email system has or I will reluctantly have to start looking for a new email package.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments