What happened to Next Item/Previous Item arrows in Outlook 365 for Mac?

Anonymous
2022-06-17T17:09:42+00:00

My Outlook 365 for Mac recently updated. Previously, when I opened an e-mail message, there were up and down arrows in the upper right that I could use to go to the previous or next message without returning to the Inbox and list of emails. Now, those arrows have disappeared. No similar buttons or arrows are in the ribbon that's now at the top of the screen and I don't find them as options when trying to Customize the ribbon, even though there would be room for additional buttons. (See below.) I also haven't been able to find keyboard shortcuts that would let me go to the next or previous message without returning first to the Inbox.

Thanks for any help with this!

--Eric

= = = =

Outlook | MacOS | Legacy Outlook for Mac | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

121 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-06-21T01:22:38+00:00

    Would you kindly restore Next and Previous Item arrows when we open messages in Outlook on Web (browser used: Google Chrome on desktop Windows 10 operating system), outside of Microsoft Office. Your brilliant genius (not) of removing them takes me 3 times longer to read eMail message because of extra, irritating keystrokes of closing message I have opened then positioning cursor on next message.

    Was this answer helpful?

    90+ people found this answer helpful.
    0 comments
  2. Anonymous
    2022-06-21T01:26:17+00:00

    Would you kindly restore Next and Previous Item arrows when we open messages in Outlook on Web (browser used: Google Chrome on desktop Windows 10 operating system), outside of Microsoft Office. Your brilliant genius (not) of removing them takes me 3 times longer to read eMail message because of extra, irritating keystrokes of closing message I have opened then positioning cursor on next message, then opening it.

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments
  3. Anonymous
    2022-06-24T21:01:32+00:00

    Hello,

    I've been using web client for over a decade, most recently on windows 10 / Chrome browser @ Version 103.0.5060.53 (Official Build) (64-bit)

    I am experiencing the same issue...these VERY CONVENIENT up/down previous/next email message buttons have been removed very recently...

    Please put them back asap.

    Thanks

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments
  4. Anonymous
    2022-06-23T19:22:13+00:00

    Hi,

    I am experiencing the same issue. Please restore those arrows!

    Thanks!

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments
  5. Anonymous
    2022-06-20T11:26:47+00:00

    I am experiencing the same issue with outlook in my Chrome web browser.

    All the best,

    S

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments