Not receiving desktop notifications in 'New Outlook'

Anonymous
2023-05-30T08:04:40+00:00

I have enabled desktop notifications in the New Outlook app. But once I close the app, I don't receive notifications from the app. I have also enabled desktop notifications in the windows settings too. When I open the app, I get notifications of new emails being sent but once I close the app, I don't receive notifications anymore. It is extremely annoying and I have faced this same issue on another device with the same 'New Outlook'. I have faced this for a long time.

I use a Surface Laptop Go with 8GB RAM and 
a 10th gen Intel Core i5 with 256 GB storage.  
This laptop runs Windows 11 Pro.It was upgarded for Windows 10 Pro recently.
Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

93 answers

Sort by: Most helpful
  1. Anonymous
    2024-01-25T11:40:13+00:00

    Not receiving desktop notifications anymore soon after first using the application when it is closed. Additionally, this initial notification that one does receive (before they completely stop) are not the same type as when the app is open with Delete/ Archive/ Dismiss buttons on them. This is the way it is FOR EVERYONE. There are NO SOLUTIONS on our end. Microsoft needs to resolve this malfunction before publishing claims about this app functionality. OUR LIVELYHOOODS ARE IN PERIL. Please be advised that as a result of this negligence there is liability and quantifiable loss on our end.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-01-24T20:02:34+00:00

    The main reason that 90% of people buy a computer is to take care of important personal business ($$$$$). Email and calendar are ESSENTIAL. Without them everything else is POINTLESS. Have you all gone insane over there at Bellevue? Notifications are no longer working for ANYBODY for the most essential functions on our computers and none of the solutions provided anywhere on the Internet do anything at all. The problem is that it doesn't work. PERIOD!!! The New Outlook is EMBARASING. It's beyond terrible by unanimous consent of your customers. What (who) are the priorities at your company? We receive Notifications perfectly from EVERYTHING ELSE except what matters most to us, your customers.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-11-15T16:05:25+00:00

    Can we just go back to the old outlook?

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-10-16T15:03:13+00:00

    I tried to open your link.

    "Your account doesn't have access to this feedback"

    Classic microsoft feedback system.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-04-08T21:37:06+00:00

    I did also the same thing. I agree. FIX THIS PROGRAM.

    Michael

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments