Managing personal Outlook.com account settings, security, and privacy
I had the same issue - but no warning at all. Yesterday, new Outlook just stopped sending and receiving emails.
Microsoft had decideed that I had run out of storage - but didn't tell me. Instead, it gave me a huge list of things to check – my internet connection, my account passwords and communication options, even what version of Outlook I was using – all the time knowing it had turned off the storage tap. And when you’re out of storage space, I found you can’t check your passwords etc. because Outlook fails your request to log-in to your email provider. Eventually, I read that I might have run out of cloud storage and so deleted my OneDrive files - problem solved, though it then took several hours to take effect.
I have a car, yet I don’t run out of petrol or oil. The car has petrol & oil gauges – and even warns me if tyre pressures are low.
I have Outlook. Surely it too needs a control panel – showing exactly which version you’re running, how much storage space you have left, the status of all passwords & connection settings, and other key variables. Then, Microsoft would be able to tell me what's wrong - not send me on a wild goose chase checking everything that moves.
And why does new Outlook download ALL my emails – even those over a decade old – when Mail for Windows did not? Obviously I'll need far more storage. Are Microsoft trying to get me to pay for more storage space? If so, they’re not very good at it. A control panel showing I’m nearly out of storage would be a more effective way to sell me more space than letting me hit the wall then shutting me down. That just makes me think Microsoft can’t be trusted.
They have produced new Outlook which doesn't cater for users like me whose account name is different from their email address. And their new product doesn't allow me to display different versions of my name for my three email addresses (so I can tell which address an email came from). So I already had my doubts.
More doubts I can do without.