Outlook saying I need more storage.

Anonymous
2023-02-17T14:48:45+00:00

Hi there,

I've used a live.com account for years, and have always logged in through my browser to view emails. Today, the page loaded with a thin red notification at the top stating "From February 1, you'll need more storage to send or receive email."

Obviously, for a start, it's 16 days past February 1 which is weird, and my email is all working fine at the moment.

Clicking on "Manage Storage" opens a window, which states that my total used for my Microsoft Storage (things backed up from a laptop I hardly use, didn't even realise that they were being backed up to be honest) is 7.8GB out of a 5GB limit. I tried unsyncing my desktop on said laptop, but all it's done is remove everything from that laptop, which is pretty frustrating as I just wanted to leave the data on there and just free up some space on the Microsoft storage.

Anyway, I'm not overly bothered by that by now, as I'm more worried about my emails not working. Separate to the Microsoft storage, it lists my "Email Storage", which is 7.6GB out of 15GB. Does anyone know why I'm getting notified that I'm in danger of losing my email and pushed to buy a ridiculously expensive price plan?

Thanks in advance

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

165 answers

Sort by: Most helpful
  1. Anonymous
    2023-06-01T22:15:49+00:00

    Definitely a money grab.bs it is how switch mail to GM.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-05-30T08:04:01+00:00

    I agree. The spam getting into my inbox is increasing every day, as well as the spam in the junk box. And a lot of rubbish in my inbox now is obvious spam, especially the beneficiary and sex mails .

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-05-29T19:26:44+00:00

    They need to be investigated for all of the spam emails that they are allowing through. My family has Office365, due to schooling (college for me and fitness for my spouse) and we are still getting the spam emails. I'm beyond livid with Microsoft.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-05-18T22:36:57+00:00

    replies have been useful. I believe this was a scam but how could the scammer have entered the system in this way? Microsoft need to take a look.

    Was this answer helpful?

    0 comments No comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more