Outlook External Email Tag

Anonymous
2022-10-19T17:47:43+00:00

Hello Everyone,

I have an employee that opened a ticket with my help desk about his Outlook Desktop Application. Yesterday he noticed an "External" tag that appeared on his inbox in front of the Sender. Is this a new Outlook feature or is there a way to remove this tag from view. Our organization already has a tag inside the email warning employee's of the external/internal status of the email.

Other users including myself do not see this in their Desktop Apps, we do see it in the Online Version of Outlook though.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-04-17T10:38:18+00:00

    I suddenly started seeing this when migrating to Outlook 365 yesterday for one sub-folder. Noticed that the tags only appeared when the "From" column was first.

    Simplest solution: Demote it down the order and it disappears.

    Don't know why it appears in the first instance.

    A not well documented publicised feature no doubt.?

    Edit:

    There is this;

    https://answers.microsoft.com/en-us/outlook_com/forum/all/external-box-on-all-e-mails-in-outlook-m365/000b4d16-656f-4fac-9b4e-927d1bb8bd2d

    and I found this article:

    https://www.alitajran.com/add-tag-to-external-emails-in-microsoft-365-for-extra-security/#:~:text=Why%20do%20you%20want%20to,external%20tag%20feature%20will%20do.

    and this:

    https://o365reports.com/2021/04/27/enable-external-email-warning-tag-in-exchange-online/

    This may well be where the "External" originates - someone in your organisation making changes?

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  2. Anonymous
    2024-03-06T16:28:41+00:00

    This is GREAT!! Thanks so much! :)

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  3. Anonymous
    2023-02-09T17:49:06+00:00

    No problems with the Tag. But it doesn't have to take up 1/4 of the From field. A simple flag or color would acceptable.

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  4. Anonymous
    2022-12-19T18:39:22+00:00

    Workaround:

    Right click on the From header at top of emails. Then Field Chooser

     

    Then New, change the Type to Formula, give the new field a name (e.g. MyFrom). Enter [From] in the Formula box.
    Image

     

    Click OK.  Now click and drag the newly created Field from the list onto the emails beside the existing From field

     

    Now, click and drag the original From field off the email list.  The EXTERNAL Label is tied to that field, and by removing the 'real' From field it will take away the label.

    YES!!!! THANK YOU! Works great!

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  5. Anonymous
    2022-12-13T21:18:43+00:00

    StevenS26 - Have you received any further information on how to turn the External tag within the inbox? The last post I see from Microsoft is from the end of October. Thanks.

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