Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

Anonymous
2022-02-14T10:55:01+00:00

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com.

However since two days I got this clicking on the "Sync Email" menu.

Even the X button on the upper right corner does not operates when being in this menu.

I tried this menu in browsers like Edge, Internet Explorer, Chrome, Opera.

All the same results.

Questions:

  1. can I use Gmail sync using free version of Outlook.com?
  2. do you know this

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-03-30T23:04:54+00:00

    I can get to the Sync email settings as of today.

    I have not made a primary alias change recently.

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  2. Anonymous
    2022-03-29T11:59:40+00:00

    The ONLY change I made was to create another email ****@outlook.com and made that email my primary alias. A few days later, I tried to "sync email" and was able to access it on my laptop at Outlook.live.com. This doesn't change any login info because the app allows both emails to be used for that. So essentially, the email that I just created is sitting dormant. I'm thinking it takes some time for this process to filter into effect, in my case several days.

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  3. Anonymous
    2022-03-29T10:30:37+00:00

    Did you use the Outlook app on your Phone or a browser?

    For me neither is working.

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  4. Anonymous
    2022-03-29T09:41:54+00:00

    No, absolutely nothing except check every day. I see over the last few days more and more people are seeing this work again so I can only assume the fix is being rolled out gradually rather than in a single big deployment.

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  5. Anonymous
    2022-03-28T08:28:50+00:00

    The issue is still on-going on. Receiving everyday an email from Microsoft to do the settings. But since weeks the settings displays " Unable to load these settings. Please try again later".

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