Keep receiving a password reset email.

Anonymous
2020-05-14T17:51:44+00:00

Hi, 

I have been receiving an email about resetting my Microsoft password so far today i received 6 messages with the code to reset. This email has not been open in awhile, however i do have it linked to my phone for easy accessibility to emails.  How do i get the emails to stop.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2020-06-19T16:12:58+00:00

    And make sure if you do have a secondary email account that that is secure too. If they get the reset link sent to the account they have access to, then you lose your hotmail account too.

    e.g. I have hotmail and am getting these emails to my gmail account. I know both my accounts are secure with 2FA on each.

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  2. Anonymous
    2020-06-19T10:22:09+00:00

    This keeps happening to me too. I barely use my MS/live/hotmail account. It's a complicated password, and I have 2fa enabled anyway.

    I'm not sure what the hacker's are trying to do, guess the reset code I guess? myabe if they hit enough people they will get the right one for a few people.

    How is MS going to resolve this one?

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  3. Anonymous
    2020-06-19T08:19:33+00:00

    I had not disabled the original... my mistake, I'll have another go now. Unfortunately I'll have to wait a while to change my primary alias.

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  4. Anonymous
    2020-06-19T02:37:58+00:00

    Changed my Alias... unfortunately it did not work. Just had 2 in the last hour.

    Did you do the 2nd step and disable the original alias as a login?   Also did you change it to an alias which you have never used anywhere else?

    I have not had a single reset email or strange login attempt since I made the change.

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