Keep receiving a password reset email.

Anonymous
2020-05-14T17:51:44+00:00

Hi, 

I have been receiving an email about resetting my Microsoft password so far today i received 6 messages with the code to reset. This email has not been open in awhile, however i do have it linked to my phone for easy accessibility to emails.  How do i get the emails to stop.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2020-06-18T18:41:22+00:00

    Correct me if I am wrong but if remember correctly you need to fill in the 4 last digits of your tel number before you are able to get the message. I received the message, so that should only be possible if they know the last 4 digits. Therefor my assumption that they know my full number.

    If this is the case it would tie in with what I've been experiencing as I stated above.... I keep getting these calls where my phone rings once or twice and stops without me answering. Essentially leaving a missed call. The calls are from Ghana and Zimbabwe

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  2. Anonymous
    2020-06-18T16:14:41+00:00

    No, I removed it two months ago because every time I sent a code to it the code fails for some reason .

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  3. Anonymous
    2020-06-18T15:29:57+00:00

    I started getting the same thing both recovery emails and telephone number had to remove everything from the account and use a random one.

    Microsoft needs to reply on this there must have been a security leak.

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  4. Anonymous
    2020-06-18T14:02:11+00:00

    Correct me if I am wrong but if remember correctly you need to fill in the 4 last digits of your tel number before you are able to get the message. I received the message, so that should only be possible if they know the last 4 digits. Therefor my assumption that they know my full number.

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  5. Anonymous
    2020-06-18T13:51:33+00:00

    I assume that those trying to access my account know my tel number otherwise I would not receive the text message. Correct?

    Most of your phone number is obfuscated when you have access to your account. Even when you log into your account you can only see the first two and last two numbers of your phone number. So even if your account was compromised they can't see all of any of your secondary security measures. And they can't add or change any of those measures without access to your alternate email or your phone.

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