emails from outlook to bigpond.net.au

Anonymous
2021-11-21T01:10:36+00:00

Emails sent using Outlook & outlook.com account (on HP Laptop, iMac & iPhone) to a family bigpond.net.au address are not getting through for last 3 days. Web-version does not appear to have this problem.

I'm not very tech so struggling with all the articles with similar messages & solutions.

Does anyone have a simple explanation/solution I could follow?

Delivery has failed to these recipients or groups:

"******@bigpond.net.au"
Your message wasn't delivered. Despite repeated attempts to deliver your message, a connection to the remote server couldn't be made.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that your email system is unable to connecto their email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

Diagnostic information for administrators:

Generating server: TYBPR01MB5533.jpnprd01.prod.outlook.com
Receiving server: TYBPR01MB5533.jpnprd01.prod.outlook.com 

"******@bigpond.net.au"
11/20/2021 1:42:45 AM - Server at TYBPR01MB5533.jpnprd01.prod.outlook.com returned '550 5.4.317 Message expired, cannot connect to remote server(421 4.7.25 Temporarily rejected. Reverse DNS for 40.92.98.107 failed. IB108)'
11/20/2021 1:36:53 AM - Server at bigpond.net.au (203.36.137.234) returned '450 4.4.317 Cannot connect to remote server [Message=421 4.7.25 Temporarily rejected. Reverse DNS for 40.92.98.107 failed. IB108] [LastAttemptedServerName=bigpond.net.au] [LastAttemptedIP=203.36.137.234:25] OS0JPN01FT008.eop-JPN01.prod.protection.outlook.com'

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2021-11-24T00:24:06+00:00

    I also just had a bounce back from Optusnet.com.au with the same drivel. Something is wrong with Hotmail.

    Would be nice for MS to acknowledge and at least say the are looking at it.

    Thanks GB

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  2. Anonymous
    2021-11-23T23:31:54+00:00

    thinking about Thanksgiving???

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  3. Anonymous
    2021-11-23T23:22:25+00:00

    I understand that the issue is that the emails are being sent to a server which is in Japan... and has blacklisted the emails and it is there that they are getting blocked.

    So there is nothing that we can do at our end to resolve this. Please assist Microsoft.

    thanks

    Kate

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  4. Anonymous
    2021-11-23T22:08:29+00:00

    WHY IS MICROSOFT TAKING SO LONG TO RESOLVE THIS ISSUE???????

    NOT HAPPY!!!!!!!!!

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  5. Anonymous
    2021-11-23T00:08:01+00:00

    The following is the error message I get when I try to email from my Outlook.com account to any bigpond.net.au or bigpond.com addresses. "Generating server: OS3P286MB1472.JPNP286.PROD.OUTLOOK.COM
    Receiving server: OS3P286MB1472.JPNP286.PROD.OUTLOOK.COM

    d*****@bigpond.net.au
    11/22/2021 10:10:46 PM - Server at OS3P286MB1472.JPNP286.PROD.OUTLOOK.COM returned '550 5.4.317 Message expired, cannot connect to remote server(450-4.4.317 Cannot connect to remote server [Message=550-5.7.1 Connection refused - IB116. 40.92.98.45 senderscore too low. Please check https://senderscore.org [OS0JPN01FT005.eop-JPN01.prod.protection.outlook.com] 450 4.4.317 550 4.7.25 Temporarily rejected. Reverse DNS for 40.92.98.45 failed. IB108] [LastAttemptedServerName=bigpond.net.au] [LastAttemptedIP=203.36.137.234:25])'
    11/22/2021 10:03:02 PM - Server at bigpond.net.au (203.36.137.234) returned '450-4.4.317 Cannot connect to remote server [Message=550-5.7.1 Connection refused - IB116. 40.92.98.45 senderscore too low. Please check https://senderscore.org [OS0JPN01FT005.eop-JPN01.prod.protection.outlook.com] 450 4.4.317 550 4.7.25 Temporarily rejected. Reverse DNS for 40.92.98.45 failed. IB108] [LastAttemptedServerName=bigpond.net.au] [LastAttemptedIP=203.36.137.234:25]'" It seems the problem is the Outlook SENDERSCORE is too low. How can this be fixed?EDIT: Removed PII.

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