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I am paying for Office. I can't use it properly. My One Drive files are deleted and I can't add any files. And I can't get Microsoft to communicate with me through the chat and phone links.
This is very bad customer service!
Managing personal Outlook.com account settings, security, and privacy
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THE WORST EVER! Waiting for days on end for a "tech support" rep that doesn't know what <removed> is going on ... XXX
I will be replacing a computer with an Apple, While the cumminity is at times good Microsoft support is terrible' Microsoft SUCKS
At least you can login. I can't even log in. The *&@)!! Microsoft Authenticater App wants to authenticate with itself and goes on an endless loop from hell. I can't recommend this to clients. I've been waiting over 24 hours for a call back from "support"
It does not work. Could you post an actual link? When I search "virtual agent," I get taken to a page that says "Looking for help?
We've taken down the support experience you were looking for, but there are many more ways to get help. Try one of these support sites for issues with Microsoft products." And then it's back to that same lousy "Contact Microsoft Support" which doesn't let you CONTACT anyone. It's just more links to infinite articles and posts. That is NOT support. I was wrong to leave Apple and I'm going back. Because they have phone numbers and humans who answer and actually do help.