Microsoft support sucks

Anonymous
2020-08-15T14:00:05+00:00

I am paying for Office. I can't use it properly. My One Drive files are deleted and I can't add any files. And I can't get Microsoft to communicate with me through the chat and phone links.

This is very bad customer service!

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  1. Anonymous
    2021-08-14T20:34:52+00:00

    Thank you!

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  2. Anonymous
    2021-08-14T19:16:56+00:00

    I did end up speaking with someone, but it took me days to figure it out. Go to support.microsoft.com/contactus. Then type into the box "talk with someone," scroll down, enter your product (in my case it was Microsoft 365), then check Tech support, then call me. Apparently Microsoft has no incoming phone lines, however they employ tech support personnel (in my case the gentlemen was in Nicaragua) who will call you back.

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  3. Anonymous
    2021-08-14T15:12:04+00:00

    You need to request a call

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  4. Anonymous
    2021-08-14T15:03:54+00:00

    This does not work.

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