iOS Outlook App - repeatedly closes on-screen keyboard (whilst typing!) and “attached” keyboard

Hi - no, I've had no luck either, despite loads of communications from M$ asking me to try various 'fixes'. None of which have worked. The only solution is to not use it, but as my employer requires me to do so for encrypted emails, I sometimes find myself replying to emails, then giving up as I can't type more than a few characters before the keyboard evaporates into thin air.

I had the same problem and may have just fixed it.  It seems to be working.  I'd be interested if others see it as a reliable fix. 

After studying, it looked like the problem was that after some number of seconds (maybe 10-15), Outlook would auto-save a draft of whatever was being typed (the auto-save feature can't be turned off in the app).  At least for me -- a Gmail user -- Outlook was then immediately syncing the new draft back to Gmail.  That caused the email I was typing to disappear (it actually was just moved to the drafts folder) and the keyboard to close. 

The fix seems to be at the Gmail end, by making sure that Outlook and Gmail no longer sync the drafts folder.  I went to Gmail through a web browser, opened Gmail settings (the gear icon in the upper right), went to the "Labels" tab, and for the System Label called "Drafts," I unchecked the box that says "Show in IMAP."  I think (although I'm not an expert) that this means the "Drafts" folder in the Outlook app is no longer syncing back to the Drafts folder in Gmail.  As a result, although the Outlook app continues to auto-save a draft of any email I'm typing within about 10 seconds, the act of auto-saving doesn't cause any syncing activity back to Gmail, and drafting the email isn't interrupted (and the keyboard doesn't spontaneously close).

Does this work for others?  It's only been a few minutes, but it seems to work for me.

EDIT:  It's slightly more complicated.  Unchecking "Show in IMAP" for the Drafts folder on Gmail seems to break the sync between Gmail and Outlook and Gmail entirely.  I wasn't getting any new mail in Outlook and sent mail from Outlook wasn't sending.  But, when I scrolled all the way down the Gmail settings (still in the "Labels" tab), I had a user generated label called, "[Gmail]/\Drafts."  I don't know what app created that, but when I unchecked "Show in IMAP" for that, it seems to have fixed the problem in Outlook and doesn't seem to otherwise break Outlook.  So far . . .

Same issue here with latest ios and outlook version. Only happening in this app. Very frustrating. Unsuable for replying.

If it’s not a global issue then it will be difficult for you to reproduce it. 

a video maybe ?

Me too! Dying for help. Only a problem on my iPhone 6s for now, but I don’t do email on my iPad. No problem with Outlook on my iMac, so just mobile devices, and only since the last update.

We’re not making this up. Ita a real (and aggravating) problem, whether you tech guys are seeing it or not.

Please, help. LC

I have this same problem