Outlook Android app cannot login IMAP email server.

Anonymous
2020-03-05T22:54:18+00:00

This suddenly started yesterday 3/4/2020.

I have 3 email accounts on my android Outlook app. Outlook.com, Google, my ISP's. The problem only happens with my ISP (comcast.net, IMAP).

Till yesterday night, I can send/retrieve emails from the same server without an issue with Outlook app.

First I noticed Outlook requested to re-enter email password. But it failed. So I deleted account, then added. Failed. I even removed Outlook app and re-installed it. Failed. Google and Outlook account are just fine.

I didn't change anything from my side. I can access Comcast email from Web/Windows 10 mail and even from the same phone using Samsung standard email app.

What was changed and how to solve it? I can use Samsung standard email app but I like Outlook.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2020-11-09T07:01:08+00:00

    No on Spark. I've setup TypeApp which works with the IMAP credentials that Android outlook cannot and set up my emails there.

    I am keeping an outlook.com email active on outlook on my android devices to follow this query

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  2. Anonymous
    2020-11-09T06:40:21+00:00

    Giiancarlo, 

    Thanks for this feedback! 

    Can you share the actual response or was it verbal?

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  3. Anonymous
    2020-11-09T00:46:31+00:00

    “multiple identities (aliases) on IMAP account”

    What is that?  And, can anyone do that, or it must be a feature from the service provider?

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  4. Anonymous
    2020-11-08T19:20:33+00:00

    That's a good message, thanks! But it also indicates they have zero quality assurance, because the issue can be reproduced within one hour easily. I'll wait till next year and may try it again. The BlueMail supports multiple identities (aliases) on IMAP account which is another feature I miss in Outlook for Android. The only BlueMail issue is very unreliable notifications.

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  5. Anonymous
    2020-11-08T15:57:24+00:00

    No, I ended up with BlueMail as I don't believe Microsoft will ever fix the broken IMAP in Outlook. Their support is terrible.

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