Remote Server returned '550 5.6.2 STOREDRV.Submit; invalid send as properties'

Anonymous
2019-11-08T08:39:54+00:00

Hi,

I´ve been searching for an answer to this issue but have yet to find a good dolution for this.

Anybode got some ideas on how to resolve this?

Business office 365

Synced to my outlook 2016 desktop version

/Johnny

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2019-11-26T02:10:43+00:00

    Hi Johnny,

    I'll need a bit more time for tests and consultations. I'll let you know about the results during this week.

    Thanks for your patience,

    Nemanja

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  2. Anonymous
    2019-11-23T09:52:01+00:00

    Hello!

    The problem is that it would compromise my co-workers mail if i change the account.

    The status of our domain reads as "no problem" in configuration/domains. Shall I Contact our hosting partner and have they go over the settings for dns?

    Can I remove the OnMicrosoft domain/account??

    Nothing to do with connected accounts that some threads suggest? It´s synced to my desktop Outlook.

    Can you access our 365 account and have a look around?

    Johnny

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  3. Anonymous
    2019-11-23T04:47:28+00:00

    Hi Johnny,

    In order to exclude DNS settings as a cause of the issue, please temporary change your domain to onmicrosoft.com as the default one and select onmicrosoft.com as the primary SMTP address.

    Your onmicrosoft.com account has set minimum DNS record requirements as default. If you can't reproduce the issue with this account, this means the problem is with your custom domain. If the issue can be produced, most probably we have settings issue. 

    Please let me know about test results.

    Best regards,

    Nemanja

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  4. Anonymous
    2019-11-22T09:48:15+00:00

    Hi

    First one - Admin center> Users> Active users> The user in question and check whether under Username/ E-mail you have onmicrosoft or your domain. It´s our domain name

    The bold e-mail adress is the one with our domain name. OnMicrosft adress is not bold.

    Johnny

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  5. Anonymous
    2019-11-22T09:23:19+00:00

    Hi Johnny, 

    Please let us know if you need further assistance.

    Best regards,

    Nemanja

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