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Split from this thread.
I've been having the same problem. I've been using the support feature in the app haven't been any help yet. I'm the admin of my org and none of the settings have changed for my login. Previously when used this app and added an account it would ask me if I wanted to stay logged in. I've deleted everything, cleared cache and app data, uninstalled everything, and I've never seen that option again when I add my account again. When ever I login I see a bunch of screens pop-up and they disappear and I have no idea what it's doing.
Using Outlook for Android for personal email and calendar management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes, I registered my phone in the Microsoft Authenticator app for android and that has seemed to fix it.
I just went to Google Play Store and it still shows me a version that was released on Aug 8, 2019. Version is 6.5.22 ???
whats the difference betwee serviceshub and regular microsoft service? I am not getting anywhere with microsoft service. generally i try to be nice when i open cases, but ive lost my patience on this one
I agree, I'm opening a serviceshub.microsoft.com ticket right now. This issue is more widespread than an environmental issue.
I also opted in to the Microsoft Authenticator (Beta) program and that appears to have temporarily fixed the problem.
I certainly cannot say "solved" the problem because "solving" means that MSFT fixes the problem/resolves their issue without user input. Moving an entire organization to a Beta program which usually involves every single user opting in to the beta is ***NOT*** solving the problem.