Outlook Mobile for Android Sync Settings?

Anonymous
2015-12-05T13:01:48+00:00

I just installed Outlook Mobile for work as my company moved to Office 365.

Here's my question, whenever I have previously used Outlook there was a setting option to sync email at specific intervals such as every 5 minutes, every hour, manual sync, etc. I can't find this setting any longer.

Where did it go? Thanks!

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2015-12-06T11:33:58+00:00

Hello,

Welcome to Microsoft Community and thank you for posting your query.

I would like to inform you that the sync interval  cannot be set for the Outlook application on android phone. Outlook sync automatically whenever it is connected to internet, it can be also sync by swiping the screen downwards.

I hope the above information helps. Let us know if you need further assistance.

Thank you.

Was this answer helpful?

100+ people found this answer helpful.
0 comments

58 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-08-03T16:19:55+00:00

    Hi Folks,

    Microsoft's latest update of Outlook on the app store now has a Do not Disturb feature. Moreover it can be scheduled to go in and out of snooze period. This should be good enough. 

    It definitely solves my problem. Now I can be spared of work email notifications on the weekends.

    Interestingly the Do not Disturb has a built in schedule to turn off during work hours, and I had to program my off the work hours there.

    Sorry Chethz, but it is NOT good enough at all.

    In case you had't noticed Android has had Do Not Disturb for notifications for ages, which Outlook is subject to. This is NOT an Outlook for Android feature.

    It still has NO BEARING AT ALL on the fundamental issue of no control over when Outlook syncs.

    Are you being paid by Microsoft to post this rubbish?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-08-03T08:54:57+00:00

    Hi Folks,

    Microsoft's latest update of Outlook on the app store now has a Do not Disturb feature. Moreover it can be scheduled to go in and out of snooze period. This should be good enough. 

    It definitely solves my problem. Now I can be spared of work email notifications on the weekends.

    Interestingly the Do not Disturb has a built in schedule to turn off during work hours, and I had to program my off the work hours there.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-07-04T21:29:03+00:00

    Hi George,

    You're absolutely right. When I said problem "solved", I was referring to my own issue, in case it could help someone. I should have been more specific in my answer. I agree that it is a big issue the lack of syncinc interval settings on Outlook app for Android. And probably my issue (battery usage restriction set by default) has something to do with the high battery consumption of the app while syncing all the time (some others were complaining about that). Then, the syncing interval settings would help mitigate this issue as well.

    Best,

    Toni

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-07-04T20:55:03+00:00

    Hi Toni,

    That is certainly a valid observation and is a route I've been down myself, without Microsoft's "assistance".

    However, it is not a solution because those settings only affect what may be preventing Outlook for Android syncing. It does not address the problem.

    The real problem is Microsoft taking away virtually all control over when Outlook syncs from the phone's owner. They have done this by removing (or failing to include) any settings which control when it syncs in terms of frequency. They decide when that is, won't tell us how Outlook decides when to sync, they just want us to shut up and do as we're told because they know best.

    They do not!

    The really irritating aspect is that Outlook for Windows Mobile (i.e. Windows Phone) DOES have those settings! I know as that is what I had (Windows Phone 8.1 then 10, which was terrible!) until I ditched it for Android.

    George

    Was this answer helpful?

    0 comments