Hello everyone,
It looks like this issue has not been fixed in more than 2 years.
My problem is not the possibility to reduce the sync interval (which would be also fine). It's just the opposite. We just moved to Office 365 at work, and if I don't sync Outlook manually, I barely get real time emails on my Android phone. Not even at a
30 or 60 minutes rate. I've been testing Outlook on my Android for a week now, and I have no clue whether Outlook is syncing or not. Today I was away from the office the whole morning, happily thinking that I barely got 2 or 3 emails, and surprise, when I
arrived and I started Outlook on my Surface, I got about 10 emails which had not been synced on my phone. Then I checked my phone again, opened Outlook, and "voila", the rest of the emails missing, just appeared. It looks like it only syncs when you start
the app, or have it active. This is a pretty big issue I think. It's not reliable. I cannot be a whole morning away from my laptop, thinking I don't have to reply any emails, when they are really stacking on my inbox, but not syncing. It really annoys me returning
back to the native Gmail app on the phone (since we moved away from Google Suite to Office 365, and we really want to have a full Office 365 experience in all our platforms), but at the moment, Gmail app it's much more reliable than Outlook for Android.
I know this is a very old thread, no hopes. But maybe somebody can see it or forward it somewhere else.