Configuring preferences and options in Outlook.com
Could not agree more, the current forced format is insufficiently tested, buggy as heck and optimized for various platforms.
The constant response of "make sure you clear your browser cache and update to a new version" a lazy script and proves the point.
Maybe sir your just using an outdated browser. All browsers have issue even those with Microsoft's Internet Explorer and Edge. And the response "make sure you clear your browser cache and update to a new version" a lazy script and proves the point. Is a standard troubleshoot just like try cleaning the engines of your car and try to start it again.