DOWNLOADED ATTACHMENTS IN OUTLOOK ANDROID APP

Anonymous
2015-04-24T06:05:59+00:00

I downloaded the latest version of Outlook app from play store on my android

I was able to download the attachments from my mail and I cold open it from the outlook app 

But i am not able to find the files that I have downloaded in my sdcard or in mu internal memory

please anyone, help me.......

Outlook | Web | Outlook.com | Settings

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Anonymous
2015-06-06T01:22:57+00:00

Hi Jerrin,

I appreciate the response. I am really sorry the above suggestion's were not helpful in solving the problem.  I suggest you to contact the manufacturer of the phone to check where the downloads are saved exactly.

Windows 10 has exciting features. We are looking forward for the launch. You can also check the below link to know the features added in Windows 10.

https://insider.windows.com/

Please post in case you have any further issues with the computer. We will be glad to help you.

Thank you. 

I am experiencing he same issue, I have discovered that the files (in my case, a PDF file) is being saved to

\data\data\com.Microsoft.Outlook[remainder truncated], but it seems that folder is hidden or something, so I can't see the folder directly on the phone until I get around to investigating via my PC. I hope this kinda helps

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Anonymous
2016-10-30T21:52:42+00:00

The download process of Outlook for Android is not really downloading the file completely. As you can noticed that it's under the .tmp folder which stands for Temporary folder. This is to avoid eating up storage for your phone.

I have tried to replicate your issue and I found a workaround.

  1. Download the attachment from your email and open the file.
  2. Click the hamburger logo and select Save as. Then save it on your desired location on your SD Card.

That way it's not being deleted since it's not stored on the temporary folder.

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  1. Anonymous
    2016-03-02T14:53:54+00:00

    Hi Jerrin,

    Thank you for the response and keeping the status updated.

    I suggest you to search for the attachments in /sdcard/Downloads. You can also access them using the App "Downloads".

    Hope this information is helpful.

    Thank you.

    I is now March 2016 and I fkund this yhread because if I open photos attached to emails in Oitlook for Android, ther is still no way to specify where they go, and even advanced File Management apps cant licste them.  It is in NONE of tje download folders, and even thougj I can view the images in the Gallery, they do not appear outside of outlook.

    Clearly, nobody affiliated with tbis app cares to address this problem.

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  2. Anonymous
    2016-03-01T03:49:44+00:00

    I´m also have this problem with my Android and latest version of Outlook for Android  2.0.40 (114)

    I find it ridiculous that an email application wont allows to download my attachments and save on my device. 

    The Microsoft screwed up with this application. 

    I do not understand why Microsoft does not correct the problem. I think it's a lack of respect for their consumers.

    I am outraged.

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  3. Anonymous
    2016-02-16T00:20:37+00:00

    Ok I figured it out. I had the same problem and after reading all these forums, I found the solution.  On the main outlook app screen, look on the bottom for the file icon.  Looks like a folded page (folded in the corner).  All the attachments are listed there for all you emails. Choose the attachment you want to download and find the down arrow on the right of the screen.  Press that arrow and on the bottom of the screen, there is an option to download.  You can do that for any attachment.  It will show up in your download file on your phone and from there you can move it around as you please.  Hope this helped!

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