New Outlook.com (Hotmail) sign-in page : Autofill/Autocomplete not working?

Anonymous
2016-04-02T15:18:21+00:00

Today a new style of sign-in page appeared for Outlook.com (Hotmail) — and autofill/autocomplete doesn't work for the e-mail address field!

I have several e-mail addresses, and until now I've only needed to enter the first letter to get the dropdown list. Now there's no dropdown list. I have to type the full e-mail address each time I sign in. As I often switch between accounts, and you have to sign out of one to be able to sign in to another, this loss of autofill is very frustrating and time-wasting.

It's not a browser-related problem: it happens in 3 different browsers (Chrome, Firefox, IE).

It's not computer-related: it happens on 3 different computers.

It happens only with the Outlook.com (Hotmail) sign-in. On other websites, autofill still works for e-mail address fields.

I can only assume that Microsoft's developers have blocked autofill/autocomplete on this new sign-in page. If this is a deliberate choice, then why? It's extremely annoying and time-wasting. If it's just a mistake, I hope that MS will correct it very quickly.

Has anyone else discovered the problem?  Does anyone have a solution or a workaround?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2016-05-26T17:41:32+00:00

    There are valid reasons why they are changing ....

    ZigZag3143,

    If there are (as you say) "valid" reasons why Microsoft has disabled auto-complete in the sign on page, then why do they refuse to share those "valid" reasons with their customers?? What have they got to fear (if the reasons are "valid")? Of course they do not "owe" us customers an explanation, but providing one would improve their customer service (that is, if they even care about customer service anymore).

    You once stated that you have "higher up" contacts in Microsoft .... so why not ask those "higher up" contacts to have the courtesy of explaining the reasons why auto-complete is disabled in the sign on screen.

    Even if Microsoft has plans to use the sign on screen to allow customers to sign-in to multiple applications/services ... why not allow auto-complete to work when filling in one's username when signing in to any of those applications/services???? How would allowing auto-complete in the sign on page impact ones ability to sign in to multiple applications??? Auto-complete merely lists those matching usernames that one has previously used when signing in. One can select one of the matching usernames, or type a different one. Also, one can easily set browser parameters to not remember ones password. Auto-complete only remembers usernames.

    Instead of a drive-by ... why not be more helpful. If you think there is a valid reason for disabling auto-complete, then why not share it with us? Be specific. Explain exactly what problem is being solved by disabling auto-complete in the sign on page.

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  2. Anonymous
    2016-05-26T16:59:55+00:00

    to all

    They are not going to fix this issue

    Per

    _________________________________________

    Hi,

    We regret to inform you but as of now, you will not be able to get the autocomplete list on the sign in page. I would recommend you to please post this query on the link below as a feedback. This will help the concerned know the requirements and to make further changes.

    https://outlook.uservoice.com/

    Regards,

    Jesinta Rozario 


    What a waste of time - They can not fix something everyone else uses

    I find this to be totally unacceptable, as I am sure every user does.  Why can Microsoft not take the advice of suggestions given, as in "langware" below? Why? MS owes us answers, since they cannot provide service.

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  3. Anonymous
    2016-05-26T10:36:43+00:00

    to all

    They are not going to fix this issue

    Per

    _________________________________________

    Hi,

    We regret to inform you but as of now, you will not be able to get the autocomplete list on the sign in page. I would recommend you to please post this query on the link below as a feedback. This will help the concerned know the requirements and to make further changes.

    https://outlook.uservoice.com/

    Regards,

    Jesinta Rozario 


    What a waste of time - They can not fix something everyone else uses

    If Jesinta Rozario were to read this thread, it would be obvious that the problem has already been reported via the UserVoice site, and furthermore that Support Cases have been opened with MS Support. "The concerned" already know the requirements. Suggesting that we start again at square one isn't helping anyone!

    I am in the market for a new tablet/laptop.  I was considering a Surface.  Thanks to this answer from Jesinta Rozario, I will no longer consider buying a Microsoft product.  If MS developers can't handle a simple issue like this autocomplete bug, I dread to think what garbage they may have built in to their more complex products — and clearly if this level of disinterest and incompetence is typical, it would be impossible to have any confidence in Microsoft's support capabilities for purchased products.

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  4. Anonymous
    2016-05-26T02:04:02+00:00

    Microsoft could easily fix this problem. All they would need to do is change the "autocomplete" parameter (in the sign on page's HTML code) from "off" to "on".

    Since they will not make that simple change, those who do want autocomplete enabled in the sign on page can make that change ourselves.

    If you are using Firefox as your browser, and feel comfortable installing a free Firefox add-on, then see my May 11, 2016 post in this thread. Once you install the free Firefox add-on (Greasemonkey), you will be able to run the script I listed that will set "autocomplete" to "on" when you open the sign on page.

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  5. Anonymous
    2016-05-25T22:10:43+00:00

    to all

    They are not going to fix this issue

    Per

    _________________________________________

    Hi,

    We regret to inform you but as of now, you will not be able to get the autocomplete list on the sign in page. I would recommend you to please post this query on the link below as a feedback. This will help the concerned know the requirements and to make further changes.

    https://outlook.uservoice.com/

    Regards,

    Jesinta Rozario 


    What a waste of time - They can not fix something everyone else uses

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