Outlook 365 Scroll Down Bar Not Visible (Black)

Anonymous
2017-05-28T05:46:29+00:00

Hello,

My Outlook 365 Scroll Down Bar Not Visible instead its showing black area and i can not scroll down, following is image for reference any advise?

Thanks,

 

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-10-25T22:08:58+00:00

Same problem. I find the easiest fix is to resize the preview pane, which redraws the scroll bar correctly. Just moving it a few pixels does it.

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  1. Anonymous
    2017-08-09T09:36:11+00:00

    Currently, a few users still have it and just minimising and maximising sorts out the issue.  Its rare, so I will close this as the workaround is viable until the issue gets resolved in a future release.

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  2. Anonymous
    2017-07-31T01:35:10+00:00

    I have this problem also, restarting Outlook fixes it. It seems to be a focus issue - when I minimise Outlook for a while and come back to it the scroll bar turns black.

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  3. Anonymous
    2017-06-30T06:42:12+00:00

    We have the same issue, We will uninstall, clean and install office again to see if the issue persists.

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  4. Anonymous
    2017-06-01T09:34:21+00:00

    Hi Rehan,

    Let me know if you have any update.

    Thanks,

    Lance

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