Outlook 365 Scroll Down Bar Not Visible (Black)

Anonymous
2017-05-28T05:46:29+00:00

Hello,

My Outlook 365 Scroll Down Bar Not Visible instead its showing black area and i can not scroll down, following is image for reference any advise?

Thanks,

 

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2017-10-25T22:08:58+00:00

Same problem. I find the easiest fix is to resize the preview pane, which redraws the scroll bar correctly. Just moving it a few pixels does it.

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  1. Anonymous
    2017-10-07T12:20:09+00:00

    This is definitely a bug. It occurs on all clients I have seen...

    Hope there is a fix soon!

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  2. Anonymous
    2017-10-01T17:49:22+00:00

    Definitely a bug.

    Appeared on an update about 4 mos ago.

    Files a case with MS and was told to update my video driver.  No success.

    It occurs on multiple workstations.

    Quick fix is to drag right side of windows right then back left

    Hardware acceleration is disabled

    Pretty sure its an MS issue.

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  3. Anonymous
    2017-09-18T22:57:56+00:00

    Hi Everyone,

    We are still working on the fix, please check if the following workarounds work for you:

    1. Restart Outlook.
    2. Disable "Automatically group according to arrangement" under "Group by" settings (View -> Current View Settings).

    1. Make sure that you have installed the same bit version associated with the Windows system version.
    2. Update Outlook to the latest version.

    Thanks,

    Lance

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