Cannot login to Outlook due to error "Something went wrong.."

Original title: Outlook LIVE (outlook.com) "Something went wrong and we can't sign you in right now. Please try again later".

I have a custom domain running Outlook LIVE through outlook.com.  I've had an old passport account which has been with me for a long time but didn't used to have email associated with it.  I recently updated it to have email enabled, but I'm not able to login to outlook live with that account.

How can I get around the "Something went wrong and we can't sign you in right now. Please try again later" error, or determine what the problem is?  I waited about a month but I'm still having the same problem.  I would really like to get email onto this account since it's the account I have all of my other things (xbox, phone, win8) pointed to.

Thanks

Hi,

Thank you for posting on Microsoft Community.

Thank you for sharing the information which will help other Community members who are facing the similar issue.

Please post back if you need further assistance, we will be happy to assist you.

Thank you.

Ok, so I had the same issue. It was on Chrome browser. I could log in using incognito (private browsing), but not the standard windows. My friend could however log into his account without having the same issues.

Here's what I did, I had to turn off, "Continue where you left off" and it worked. Maybe the same might work for other browsers too.

So, it might not work for others, but it worked for me :)

Hope this helps

Classic Microsoft: Latch onto a side issue -- believe the side issue resolution corrects the basic issue -- then mark the thread as resolved.

Go back to my original comment: just a place for customers to vent...

Hi,

Thank you for keeping us posted.

Glad to know that your issue is resolved.

Please post back if you have any further queries, we will be happy to assist you.