Cannot login to Outlook due to error "Something went wrong.."

Anonymous
2012-09-17T16:29:18+00:00

Original title: Outlook LIVE (outlook.com) "Something went wrong and we can't sign you in right now. Please try again later".

I have a custom domain running Outlook LIVE through outlook.com.  I've had an old passport account which has been with me for a long time but didn't used to have email associated with it.  I recently updated it to have email enabled, but I'm not able to login to outlook live with that account.

How can I get around the "Something went wrong and we can't sign you in right now. Please try again later" error, or determine what the problem is?  I waited about a month but I'm still having the same problem.  I would really like to get email onto this account since it's the account I have all of my other things (xbox, phone, win8) pointed to.

Thanks

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

134 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2016-04-15T18:15:47+00:00

    downinf12, I am beginning to think the same way especially when MS recently announced that they are reducing the standard 15gb space in OneDrive to 5gb across the board even to accounts initially granted 15gb. Why couldn't MS have the 5gb applied to only new accounts.

    Thank you Amrita, I believe the issue has been resolved since some work was done on the server in question in the back end.

    Was this answer helpful?

    0 comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  3. Anonymous
    2016-04-12T21:14:23+00:00

    Hi,

    Thank you for posting your query on Microsoft community.

    I will certainly help you with the issue.

    To assist you better, please answer the questions below:

    1. What is the exact issue are you facing?
    2. Are you facing any issue with storage space in your account?

    Please post back with the answers to assist you accordingly.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-04-09T18:58:27+00:00

    downinf12, I am beginning to think the same way especially when MS recently announced that they are reducing the standard 15gb space in OneDrive to 5gb across the board even to accounts initially granted 15gb. Why couldn't MS have the 5gb applied to only new accounts.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2016-04-02T19:07:32+00:00

    Frankly, I've given up on this ever being corrected, but am watching the thread to see if MS ever responds.

    These pages all seem to be a way to give dissatisfied buyers a place to vent, nothing more. Somebody gives a stock answer, but the solution doesn't work. So the company's solution is to ignore the problem, not address it.

    Apparently another case of "Thanks for buying our software. Microsoft: where we care ... but not about you!"

    Was this answer helpful?

    0 comments