I Can't Access My Hotmail Inbox

Anonymous
2013-08-05T11:01:29+00:00

When I sign into my account I cannot see my inbox.

I get the Microsoft account page containing the Overview, Notifications etc, but cannot see any way to access my emails.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-10-03T12:36:10+00:00

    i'm facing the same problem. i've changed my password i can have access to my profile and account settings but i can't have access to my inbox each time i've tried i got the same answer, and that since september 29 :

    It is possible that hackers are trying to steal your information on blu168.mail.live.com site (for example , passwords , messages or information about your payment card ) .
    
    No encryption is normally used on the website blu168.mail.live.com to protect your information . At the last attempt to connect to the site blu168.mail.live.com Chrome , unusual and incorrect credentials were returned. It is possible that a malicious individual attempts to impersonate blu168.mail.live.com a screen or Wi -Fi connection is interrupted . Your information remains secure because we stopped the connection before exchanging data .
    
    You can not see the blu168.mail.live.com site yet because HSTS technology is used. Network errors and attacks are usually temporary. You 
    
    should be able to do this later.
    
    should be able to do this later.
    

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  2. Anonymous
    2014-09-18T07:46:09+00:00

    Hi,

    It seems that you are also encountering the same case as the others. However, the nature of the issue may contain personal or sensitive information of your account that can't be discussed in the forum, I suggest that this be addressed through a secured environment for your privacy and ease of access to our moderator's reply. You can visit this **article** to view all suggestions to resolve your issue and to get additional help from Microsoft team. Just click My problem isn't listed hereon the list to contact them.

    Feel free to ask should you need more assistance.

    Thank you

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  3. Anonymous
    2014-09-18T04:30:05+00:00

    i have sign in to my hotmail, but i cant goes to inbox and i have sign in to my celphone and no mail in as well. i need to access urgently due to i hv alot of important mails in this account.

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  4. Anonymous
    2014-08-31T06:41:50+00:00

    Hi siragaldinalbasher,

    Welcome to Microsoft Community.

    I understand that you're also having trouble sign in to your account. Please refer to Leah_V.'s post for the link on how you can contact us in private as we now support sign in issues in private due to the information needed for investigation.

    We're looking forward to your ticket submission.

    Thanks,

    Rhyan

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  5. Anonymous
    2014-07-23T19:21:32+00:00

    Same problem here.... Having had the same email account for over 15 years I think its time to move on and find a provider that doesnt make it virtually impossible to accesss your account.

    Thanks Microsoft... another example of a great idea ruined.

    Yes, same problem too.  

    To cut the story short, despite having gone through their verification process, I'm now in a position whereby whenever I log in, I'm taken straight to Account Details with no way to get to my InBox.

    Thanks Microsoft.  I guess this latest security initiative is supposed to represent an improvement in service?  What a joke!

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