Outlook.com Font keeps changing

Anonymous
2013-04-19T20:04:03+00:00

I am using Outlook.com on Windows 7 (SP1) and IE10 (with latest update.)

Language is set to English UK.

The font keeps changing when I send an email.

No matter what font and size I use this problem occurs.

I type an email and it looks fine and then I send it.

However, when I see it in the sent folder, the font on some lines or paragraphs has changed - normally to a smaller size.

If I paste anything from a Word Document, the problem is even worse.

I have sent myself emails from Outlook.com using another account and email client to receive them and the emails look terrible and very unprofessional.

I have tried every solution suggested on the internet clear IE temporary files etc. uninstall Silverlight - but to no avail.

I have used Google Chrome browser - same problem.

Until I can resolve this, I am using eM Client software to send and received my outlook.com emails.

Is anyone aware of this problem please and any potential solutions.

Thank you.

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

93 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2016-10-25T18:05:41+00:00

    I remember reading that 'to ensure synching' - after an upgrade - you should sign out of your account(s) then back in again. Don't know if this is relevant but perhaps worth a try if not already attempted.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-10-25T17:07:49+00:00

    Hopefully it's a true "upgrade" and not just a gratuitous change. And as it's going on I know at least we cannot share calendars. My husband left for his doctor's appointment the other day and I asked him where he was going...  "It's on the calendar", he said. Things he adds to his calendar aren't showing up on my calendar, but he can see what I add. Frustrating. And I'm still dealing with the iOS "upgrade" to my phone...

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-10-25T16:53:44+00:00

    Apparently not. My account only upgraded about 4 weeks ago.

    The upgrading has been going on for quite a long time and, I believe, is getting close to completion.

    There are about 400 million users - it's a massive task.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-10-25T16:41:39+00:00

    My husband's Hotmail was upgraded a couple weeks ago but nothing has happened to my Outlook.com email. Is there anyway to expedite this upgrade? He seems to like it.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2016-10-25T14:47:16+00:00

    Hi,

    Sorry for replying so late. I already have these settings and still my fonts keep changing every single time. I've heard something about clicking on "set as default" when you set your fonts but in my case, that button is grayed out and I can't use it. It really drives me crazy having to change it every day. And it's been a few months now..

    Thanks,

    Denise

    Was this answer helpful?

    0 comments