Outlook.com Font keeps changing

Anonymous
2013-04-19T20:04:03+00:00

I am using Outlook.com on Windows 7 (SP1) and IE10 (with latest update.)

Language is set to English UK.

The font keeps changing when I send an email.

No matter what font and size I use this problem occurs.

I type an email and it looks fine and then I send it.

However, when I see it in the sent folder, the font on some lines or paragraphs has changed - normally to a smaller size.

If I paste anything from a Word Document, the problem is even worse.

I have sent myself emails from Outlook.com using another account and email client to receive them and the emails look terrible and very unprofessional.

I have tried every solution suggested on the internet clear IE temporary files etc. uninstall Silverlight - but to no avail.

I have used Google Chrome browser - same problem.

Until I can resolve this, I am using eM Client software to send and received my outlook.com emails.

Is anyone aware of this problem please and any potential solutions.

Thank you.

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-09-25T22:19:24+00:00

    Now I'm seeing a new problem: When I start typing my e-mail, it's not in the font I chose, but instead Calibri. Is anyone else experiencing this issue?

    EDIT: I almost forgot to mention that once I click in the subject line, then back in the body of the e-mail, the problem goes away.

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  2. Anonymous
    2015-08-26T22:43:21+00:00

    that is the problem. we select the font we want....type the whole email....send it and the font id DIFFERENT! that is what we have all been trying to tell Outlook and Microsoft for a VERY long time now.  Most of us have just given up I think.

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  3. Anonymous
    2015-08-26T22:37:55+00:00

    So far, it's still there, so I voted for it. Thank you for posting that suggestion.

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  4. Anonymous
    2015-08-26T10:00:33+00:00

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  5. Anonymous
    2015-08-25T22:17:08+00:00

    They deleted my suggestion again! Who can I complain to about this!?

    EDIT: Then again, perhaps this suggestion by an anonymous contributor could fix the fonts issues (that is, if Word doesn't have any fonts issues of its own):

    Put Word engine on Outlook.com!

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