Macbook M1 (Word / PowerPoint) Memory Leaks..

Anonymous
2023-09-18T09:50:49+00:00

Dear Community,

I have a persistent issue being discussed across various platforms, including Reddit and microsoft own community.
Despite numerous updates, the problem continues to exist, specifically on M1 MacBooks.

The core of the issue is that the MacBook tends to run out of memory and appears to resort to using storage as memory. This behavior results in notable performance issues with certain applications, especially Microsoft Office programs.

For excample, I recently encountered a situation where, while running PowerPoint version 16.78 on macOS version 13.0.1, my presentation encountered severe performance problems. On closer inspection, I found that Powerpoint was utilizing 58GB of RAM, which led to the program freezing.

It's imperative for us as a community to address this matter and find potential solutions.

Is there any working solution for this?

Thank you

Microsoft 365 Insider | PowerPoint | MacOS
Microsoft 365 Insider | PowerPoint | MacOS

A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-11-29T10:53:13+00:00

Nothing worked. Even a full factory reset and different outlook versions.

I did end up to sell M1 and buy m2 which don’t have the issue now.

There is for sure a bug but only % of people are affected.

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19 additional answers

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  1. Anonymous
    2025-02-01T20:16:41+00:00

    +1000000%

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  2. Jim G 134K Reputation points MVP
    2024-08-03T16:09:26+00:00

    Use build 16.86

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  3. Anonymous
    2024-07-26T07:32:18+00:00

    I respectfully pass the torch to you 🤝

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