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Dear Community,
I have a persistent issue being discussed across various platforms, including Reddit and microsoft own community.
Despite numerous updates, the problem continues to exist, specifically on M1 MacBooks.
The core of the issue is that the MacBook tends to run out of memory and appears to resort to using storage as memory. This behavior results in notable performance issues with certain applications, especially Microsoft Office programs.
For excample, I recently encountered a situation where, while running PowerPoint version 16.78 on macOS version 13.0.1, my presentation encountered severe performance problems. On closer inspection, I found that Powerpoint was utilizing 58GB of RAM, which led to the program freezing.
It's imperative for us as a community to address this matter and find potential solutions.
Is there any working solution for this?
Thank you
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Nothing worked. Even a full factory reset and different outlook versions.
I did end up to sell M1 and buy m2 which don’t have the issue now.
There is for sure a bug but only % of people are affected.
I can do even better than 187GB used 💪
Customer sent me this screenshot from an M3 based machine:
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You won't find much help here.
Many Reddit users have experienced this issue, and it's been a recurring problem.
Microsoft and Apple are not exactly on friendly terms. People here are volunteers and tend to post basic replies.I'm still stuck with my M2 MacBook, which doesn't have this issue. Thank you for sharing this because I was about to order an M3 with maxedout RAM. I'll wait another year for the M4 probably.
Based on your description I think Microsoft tools might have some issues with scaling images. In the past, I've worked with regular documents and those containing images, and the ones with images often broke my Word documents.
First, please let Microsoft know about this. Unless someone tells them, they will think everything is OK. To report the problem, use the Menu Barand choose Help > Feedback > I Don't Like Something.
You can revert easily to the previous build (updated 16.86 or any build of 16.85) using Time Machine to restore Microsoft Excel.app in the Applications folder. Quit Excel (Command-Q) before restoring.
You might wish to temporarily turn AutoUpdate off for a month to prevent it from putting 16.87 back in. Use the Menu Bar and chooseHelp > Check for Updates to launch AutoUpdate.