Microsoft Teams Room version 5.2.115.0 bug: Teams Room account can't login

Anonymous
2024-10-03T09:14:15+00:00

Hello,

I work as an AV integrator and we currently have roughly 100 Microsoft Teams Room machines installed.

Since last tuesday we have been notified of multiple rooms (10 so far) where the Microsoft Teamsroom account cannot login.

All these rooms have in commen that the Microsoft Teams Room application has been updated (automatically) to version 5.2.115.0

Previous versions of the Microsoft Teams Room application do not show these issues.

Is there a way we can downgrade these machines to an older working version?

Hope to hear from you soon.

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  1. Anonymous
    2024-11-22T14:30:07+00:00

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  2. Anonymous
    2024-11-22T03:42:22+00:00

    Sounds like a sad result, I'm trying to reset the machine and try to find a way to disable updates

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  3. Anonymous
    2024-11-14T15:22:31+00:00

    I just did the factory reset and it was ver 4... something. I turned it back on after shipping to client the new version resinstalled itself even after blocking updates and it is still doing the same thing. What gives?

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  4. Anonymous
    2024-10-21T17:27:43+00:00

    Hi all,

    Same issue, cannot deploy new Teams Room with autopilot. Any idea ?

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  5. Anonymous
    2024-10-18T13:22:33+00:00

    When you installed it manually as the Skype user, did you get an access denied error? We did and that’s how we knew we had a setting blocking the install and eventually tracked down what it was. If yours just installed fine manually you might have some other cause as to why new teams isn’t installing automatically. Good luck!

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