Microsoft Teams call will not disconnect with Jabra Headset

Anonymous
2023-02-07T13:54:57+00:00

Hi,

Would like Microsoft to respond.

When ending a scheduled teams call, the Jabra headset does not disconnect. Have to issue a test call every time to release it. This does not happen on Zoom call. Happening with many others. see other string.

Why the Teams client keeps using the microphone after calls are finished? is it evesdropping? - Microsoft Q&A

Teams 1.6.00.376.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2023-02-07T20:26:45+00:00

    I have a Jabra Engage 75. This just started happening in the last month or so. I have installed all upgrades to the Jabra Pro.

    When I connect to a Teams call, scheduled call, and I disconnect, the timer on the Jabra display is still active and counting the time. I have to either shutdown teams or execute a test call to release it.

    If I call someone on teams and hang up, it is fine. Just appears to be with scheduled meetings.

    Teams 1.6.00.376

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  2. Anonymous
    2023-02-09T17:32:06+00:00

    Same issue with Evolve 2 65. Has been happening for a few weeks now. Teams v1.6.00.1381 (64-bit).

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  3. Anonymous
    2023-02-09T15:31:06+00:00

    I am experiencing the exact same issue. A Test call or power cycling the base is the only mechanism i have found to reset the Jabra Engage 75.

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  4. Anonymous
    2023-02-09T16:18:23+00:00

    I'm experiencing the same issue with the Jabra 9470

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  5. Anonymous
    2023-02-09T13:58:54+00:00

    Hi

    I don't have time to test, but here is a reply on the other site

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