My Airpods Gen 4 is very soft when I am on a Teams call in the app.

Anonymous
2024-10-15T13:23:29+00:00

My Airpods Gen 4 is very soft when I am on a Teams call in the app, all the other apps work fine, Chrome and YouTube and even the sound when I am calling someone. When the call is answered the sounds goes down and is set to 100% but I struggle to hear. The Teams on the Web's sound works fine. Thus this is not a problem with the Airpods. Kindly assist how I can fix the Teams app.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2025-01-15T15:41:08+00:00

    I am experiencing the same issue with my Apple AirPods 4.

    I have spent several hours troubleshooting this with both Apple Support and my workplace IT department, but unfortunately, no resolution has been found.

    It appears that this is a compatibility issue with Microsoft Teams, as the problem persists despite all efforts to resolve it. This has been ongoing for months, and it is unacceptable that users are unable to utilize their AirPods effectively with Teams during this time.

    The primary reason I upgraded to the AirPods 4 was to enhance my experience in virtual meetings, including those on Microsoft Teams.

    I urge Microsoft to address this issue promptly.

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  2. Anonymous
    2025-01-15T14:29:59+00:00

    I understand you are trying to do your job, but NONE of the fixes work or WILL work simply because Windows can't manage/handle new Airpods 4 drivers. As simple as that. We are just asking for a solution here from Microsoft. And no, having the Airpods with no microphone is not a fix or a solution.

    Please advise

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  3. Anonymous
    2024-12-12T03:29:59+00:00

    One more thing to try.. which is new, but I just remembered it today when I had to reset my airpods to my PC and had the same problem. With the last big Teams version update, the volume control on Teams does not sync with the volume control on your airpods. Try swiping up on your airpod stem (aka the volume control) and turn it all the way up. Then you should have more volume within Teams.

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  4. Anonymous
    2024-12-11T08:14:35+00:00

    I tried your menthod, using the laptop mic the airpod 4 audio, but volume is still very low with no improvement

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  5. Anonymous
    2024-11-13T12:50:06+00:00

    have Same Problem.

    Work on Youtube, etc...but on teams not.

    If use Teams Web worke Fine

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