Teams for Android does not work with Bluetooth.

Anonymous
2022-12-06T00:51:43+00:00

Teams will not recognise Bluetooth headphones when joining calls.

I have tried restarting, clearing cache, clearing storage and reinstalling. I have tried multiple different models of headphones from completely different manufacturers. I have tried different phones.

This is not a user issue. This is an issue with the application. Several posts have been made.

Please fix it.

EDIT: the 'Nearby Devices' permission will fix this issue in most cases. For me, it worked temporarily (for one call) and then reverted to the same issue. However, the issue does now seem to be fixed - I have had consistent success for about 2 months now. I am assuming that a recent update to the app has fixed an issue that was causing this.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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Anonymous
2023-06-14T03:03:30+00:00

Hi Chris,

I had the same problem, and I noticed it was because of the permission setting of TEAMS.

I reinstalled Teams and accepted the "Nearby devices." access and it works now.

Sabrina

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  1. Anonymous
    2022-12-20T07:24:04+00:00

    Same issue with OPPO A94 5G (CPH2211) with up-to-date Teams app. Please fix this bug, now Teams has become useless while driving.

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  2. Anonymous
    2022-12-19T17:21:11+00:00

    Yes, exactly the same issue with every poster here! The Bluetooth option on the Android Teams app disappeared with the recent update. It doesn't matter what Bluetooth devices are connected to the phone... No show on Teams. Every other app on my Samsung works flawlessly with the same Bluetooth devices. Teams on MacBook Pro works fine with the same Bluetooth devices too. The problem is the Android app, or at the least, a compatibility issue with the Android OS or Samsung phone. I would expect better on an enterprise platform.

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  3. Anonymous
    2022-12-17T11:41:36+00:00

    I am having the same issue with Samsung Galaxy S22+ Andorid cell and the MS Teams app. Used to have Bluetooth connection option available but until recently, it has disappeared. I am using 3 different types of Bluetooth headsets (Bose, Samsung Buds, Skull Candy), and as the original poster mentioned, the issue does not occur on iOS. It's really frustrating and hoping MS will resolve this and/or provide feedback.

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  4. Anonymous
    2022-12-06T02:09:53+00:00

    Hi Chris,

    Thank you for your time and collaboration.

    This is a public user-to-user support forum. Microsoft Support personnel do not staff this forum. Everyone here is users, helping other users. We don't work for Microsoft and do not have access to user accounts.

    I also suggest checking this thread for additional steps to do.

    https://answers.microsoft.com/en-us/msteams/for....

    If the above step still does not work, I would like to invite you to submit a request for this functionality at the feedback portal link here.

    https://feedbackportal.microsoft.com/feedback/f...

    Or you can click on Help (from Teams) > Suggest a feature.

    Best,

    Jayzar

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