[Fix found!] Bluetooth headphones not working in MS Teams after Windows 11 upgrade

Anonymous
2023-10-04T22:17:45+00:00

Other ideas online failed, but this works! I was having the hardest time trying to get my Bluetooth headphones (bose 700) to work after my company updated me to Windows 11 on my Dell 5550 laptop. I manually tried updating the Intel Bluetooth and WiFi Drivers from Intel's website. that didn't help. I knew a few others seeing this problem on their own PCs as well. Our headphones would work in browsers, apps in windows 11, but not in MS Teams. We tried many other options until one fixed it... So here it is. Does this work for others as well?

I first go into Bluetooth and Devices. 

Then click on View more devices. 

Then scroll down and click on More Devices and Printer Settings.

Then I right click on my headphones icon and go to Properties. 

Then go to the Services tab and Uncheck the Handsfree Telephony option. 

After unchecking this, my headphones work in MS Teams!!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2024-07-18T12:10:30+00:00

    Thank you! This worked immediately for me.

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  2. Anonymous
    2024-07-15T17:48:49+00:00

    Almost same behavior here. It gets enabled on every reboot.

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  3. Anonymous
    2024-07-12T17:13:44+00:00

    This is the only thing that has worked. Thank you!

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  4. Anonymous
    2024-07-12T15:33:59+00:00

    I don't have any other suggestions. I ended up going back to the older settings, as I believe MS Teams finally fixed some stuff around this.

    But ideally, there are still tons of Bluetooth & Windows 11 issues.

    For instance I used to take a call on my Android Phone or switch over to Windows 11, while both were connected.

    Now I find myself having to turn bluetooth off one of the devices that I really don't want it connecting too. Super frustrating. As are the continued problems you're seeing.

    @MS figure this out please.

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  5. Anonymous
    2024-07-10T19:35:06+00:00

    You are the real MVP. Thank you!!

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