New Teams: Camera Settings Gone

Anonymous
2023-09-26T12:45:22+00:00

Hello

Under Teams Classic - there used to be a number of camera settings under Settings > Devices > Camera such as Zoom/Pan/Tilt. Those settings no longer appear, to my knowledge, in New Teams. Am I missing something or did this feature not carry over?

Also, the webcam I am using, a Poly P5, has local software installed but those zoom/pan/tilt settings have never carried over to Teams (Classic or New).

Any advice? Did this feature disappear forever or am I missing where it is?

Teams User

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-10-18T18:08:00+00:00

    This is an issue for me as well with my Logitech C920. It's actually a twofold problem. First, as you pointed out, the "Camera Settings" link found in the old Teams under Settings (app-level, not in meeting) --> Devices --> Camera simply isn't there in the New Teams. I've checked with 6 co-workers who all have different camera models than me and we've confirmed this to be an issue both for external and USB cameras. Second, my camera comes with software (Logi G Hub) that lets me set those properties like Zoom and they apply system-wide. Every other app that uses my camera respects those settings - Zoom, WebEx, Twitch, etc. Not Teams, though. It clobbers them and uses default settings, instead. In my setup, my camera is about than 2 ft away from me, mounted to the wall to avoid vibration from my deck / keyboard / mouse. So I must use Zoom in the camera settings to make the scene look anywhere close to right. Default settings capture more than my green screen, so you end up with a really weird video with the edges covered by my actual room and the middle area replaced with my background image. It's not a good look. So I'm stuck in classic Teams until MSFT decides to add the Camera Settings option OR have Teams respect the system-wide camera settings.

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  2. Anonymous
    2023-11-15T08:16:55+00:00

    I agree - I use the webcam settings every day to set the right zoom level. That option has disappeared - I'm using a Logitech webcam.

    That feature is essential - please put it back. It would be even better if Teams could remember your preferred zoom level between reboots rather than having to set the zoom level daily. Please can you improve the product rather than remove key features.

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  3. Anonymous
    2023-11-16T22:26:22+00:00

    I am curious whether the product team has ever taken into account the extent of harm that may result from the removal of this functionality. Our Lawyers were extensively using this camera settings in their meetings, however it suddenly disappeared as we switched to a new teams. We are addressing a group of dissatisfied end-users by rolling them back to the Classic Teams platform. In summary, please restore the functionality. Once you have developed a better alternative, you may discard this setting. However, until that point, please include camera settings into the New Teams.

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  4. Anonymous
    2023-11-02T08:27:15+00:00

    Same issue here. Logitech external webcam. In "New Teams" the "open camera settings" link doesn't exist so I get the default camera view. The underlying software still contains the code because if you change the settings in old Teams and then switch to "New Teams" it keeps the settings, but there's no way to change them in "New Teams". Stuck with old version until the settings link gets reinstated.

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  5. Anonymous
    2023-10-10T20:56:04+00:00

    I have a demo tomorrow, and was wondering why my camera now looks bad to give a product demo. And the update doesn't have the old settings. Bring this back or a way to solve it

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