No chat notification sound after updating Teams to new version 23285.3809.2525.961 on Mac

Anonymous
2023-11-20T10:49:01+00:00

Hi,
I have recently my Teams on Mac to new version "23285.3809.2525.961". Since the update, I am not getting any chat notification sound at all. I have checked all the relevent setting on micorosoft teams as well as in notification centre on Mac but no luck. Can anyone please help?

Many thanks in advance

Microsoft Teams | Microsoft Teams for business | Teams for Mac

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  1. Anonymous
    2024-04-09T16:08:20+00:00

    This worked for me! Thanks so much!

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  2. Anonymous
    2024-02-26T09:05:48+00:00

    I had same problem with new version and looks like in System sound setting under "Play sound effects through" - "Crestron audio" is selected. I don't know how and why it was not causing problem with old version but i selected my Macbook pro speakers there and it starts working..

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  3. Anonymous
    2024-01-24T19:44:23+00:00

    The old teams would allow to select notification in Feed and then the sounds would still play. But the New teams only has option for banner or OFF...so I assume if you say Off then the sound notifications are turned off too. This is so frustrating.

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  4. Anonymous
    2023-12-06T16:38:48+00:00

    doesn't work for me as mentioned by others. Still on Ventura 13.6.2

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  5. Anonymous
    2023-11-28T14:58:25+00:00

    I am having the same problem but on PC.
    New Teams updated, but no chat sound notifications.
    Seems this might be related to fact that my sound is via a Bluetooth Speaker but my MIC is via the laptop internal MIC.

    I have tried all of the suggestions found on web except buying a new Bluetooth speaker.
    For now I just leave my Android phone next to my laptop where I do get proper notifications.

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