No chat notification sound after updating Teams to new version 23285.3809.2525.961 on Mac

Anonymous
2023-11-20T10:49:01+00:00

Hi,
I have recently my Teams on Mac to new version "23285.3809.2525.961". Since the update, I am not getting any chat notification sound at all. I have checked all the relevent setting on micorosoft teams as well as in notification centre on Mac but no luck. Can anyone please help?

Many thanks in advance

Microsoft Teams | Microsoft Teams for business | Teams for Mac

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  1. Anonymous
    2024-09-04T07:27:34+00:00

    thank you, it worked when the issue has occurred using a secondary monitor

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  2. Anonymous
    2024-08-27T04:01:44+00:00

    This was the only thing that worked for me. Thanks for sharing this. We also discovered that the sound only works if the Teams screen is minimised. If it is open to a full screen, there is no sound for the notification.

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  3. Anonymous
    2024-05-24T19:40:15+00:00

    there is no sound option listed only banner.

    My sound notifications are all on

    But there is no option under Chat message notifications for sound.

    also that is not how you get to these settings.

    there is no setting button when clicking on my picture.

    only from Settings in the Mac upper window.

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  4. Anonymous
    2024-05-09T08:00:49+00:00

    Hi,

    after weeks of trial...today audio notification is working :-o

    I've uninstalled both MS Teams (old and new) and I've installed the new version 24091.212.2846.1453

    Activated the notification on Settings... audio notification are working today!

    I've to monitoring it in the next hours

    Francesco

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  5. Anonymous
    2023-11-21T11:51:05+00:00

    I'm really sorry for the inconvenience. visit the link below

    https://www.ir.com/guides/teams-audio-not-working

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