Teams on Mac video is instantly choppy

Anonymous
2022-12-12T20:38:53+00:00

I'm getting extremely jittery video despite a good connection. It looks like every few frames, a single frame from a second ago is displayed, causing both my video and other participants videos to just jitter in a really distracting way. It can't be my connection because I have a good ping & good connection, and its happening to my video as well.

Mac OS 12.6 21G115
Teams version 1.5.00.33356
MacBook Pro

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-04-07T20:12:09+00:00

    My org has upgraded to that version and life is sooooo much better. Thanks for raising the issue and thanks to those at Microsoft that fixed the problem.

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  2. Anonymous
    2023-04-07T18:30:49+00:00

    Hopefully everyone affected by this problem now knows there is an updated version of Teams that seems to have resolved the issue. I've been working with Microsoft on this issue since the beginning of 2023 and after several attempts released version 1.6.00.7354 which fixed the jittery video on my Mac. Hope this is helps someone.

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  3. Anonymous
    2023-03-07T13:50:00+00:00

    I am back to 1.6.00.4464 now and it's all good.
    DO NOT UPDATE to 1.6.00.5002-E!

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  4. Anonymous
    2023-03-07T13:40:24+00:00

    Confirmed.

    WTAF!!!

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  5. Anonymous
    2023-03-07T12:53:22+00:00

    Can anyone else confirm this?

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