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ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work? (Up and Down arrows work normally.)
1. Is it a laptop or desktop computer?
Laptop
2. What is the make and model of the keyboard?
HP laptop keyboard & logitech external
3. Was it working fine earlier?
Yes at most an hour before
4. Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?
Conversations involving multiple participants, allowing collaboration and information sharing in Teams
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Just linking back to this for new visitors. Fix for this issue is coming in just over a week.
Ah this worked for me too: TAB + click on ... + ESC + SHIFT-TAB
thanks!
Happened to me once this week, when I was writing on the chat and the other user posted his answer.
Left/Right arrow keys stoppped working, and the workaround posted earlier helped without restarting Teams.
Copy of the workaround below, so far this works for me.
JohnWarfin Replied on November 21, 2021
BINGO, almost. [...]
Tab to move to the tools panel, activating the '...' item, then ESCaping, then shift-tab did restore L and R arrow functions.
The MS-Teams Chat textbox looks like it's got an unchecked state problem.
Looks like someone created a Uservoice/Feedback for this issue but it only has 11 votes. Everyone needs to click this link and vote it up so it gets seen. ;)
https://feedbackportal.microsoft.com/feedback/idea/d966117b-5d3d-ec11-a81a-6045bd788a70
For me I've noticed it happens after trying to type underscores next to characters (which I want) and having teams format the text between the underscores as italic and removing the underscores. When I frustratingly go back to highlight that text using CTRL+SHIFT and LEFT ARROW to jump back to and highlight those words I believe I must be hitting a certain combination of CTRL+SHIFT+ARROW to have teams go into some odd function where it doesn't allow left and right arrow in the chat window anymore. Hope MSFT is still reviewing this thread and this issue as I agree with the others, quite annoying to have to force close and restart Teams while working.