Teams app is stuck on 'loading' on Mac

Anonymous
2020-05-22T05:43:27+00:00

I am trying to load the Teams app on my Mac and it just hangs with a box saying 'loading Microsoft Teams' after I have hit the 'sign in' box. I can sign in on the web version, but the app won't load. Can you help? Thank you

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  1. Anonymous
    2021-05-17T22:08:25+00:00

    I am running macOs BigSur 11.3.1 and facing the same issue, where teams keeps loading and loading....

    I tried all the ways mentioned here and spent a lot of ways finding out the issue.
    I even reset my mac to factory settings.
    Finally I logged in my Microsoft teams on browser and what actually worked for me was surprising. 
    Below is what I did:

    1. Uninstalled Microsoft Teams from Mac.
    2. Logged in to office365 and went to my teams account which is - https://teams.microsoft.com/
    3. From right top corner > click on profile icon > Download the desktop app ( see attached )
    4. As soon as I downloaded Teams for mac from here, I installed and it worked perfectly for me.

    Please try and let me know if this helps.

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  2. Anonymous
    2020-09-17T08:01:14+00:00

    I've had the same problem as everyone else and tried every solution I could find online and in this thread.

    I Uninstalled and then deleted everything as described above, I then installed it on an external hard drive and that seems to have fixed the problem...for now.

    Thanks

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  3. Anonymous
    2020-05-25T04:24:06+00:00

    Have you tried rebooting your computer after uninstalling and reinstalling Teams?

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  4. Anonymous
    2020-05-22T17:44:24+00:00

    Hi Suzanne,

    Thanks - please let us know how it goes. In the meantime I hope that another expert may have some suggestions that they can chime in with.

    I am using Teams successfully on an older version of macOS 10.14.6

    You may set up your own meetings through the web app as well at https://teams.microsoft.com/ though I understand you would like the desktop app functioning.

    Regards,

    -Ashton

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  5. Anonymous
    2020-05-22T15:17:41+00:00

    Hi Ashton,

    I have used the app previously, but probably only when being invited to attend someone else's Teams meeting. I am now wanting to set up my own meeting on Teams.

    The OS version for my iMac is macOS 10.15.4

    I will check out the thread and see if any advice works for my situation.

    Many thanks,

    Suzanne

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